Terms and Conditions

Effective Date: [Insert Date]
Last Updated: [Insert Date]

Welcome to The Southwester. These Terms and Conditions ("Terms") govern your use of our website, www.thesouthwester.co.uk, and any purchases made through it. By using our website, you agree to these Terms. If you do not agree, please do not use our site.

1. About Us

This website is operated by:

The Southwester
7 Bossell Terrace, Buckfastleigh, Devon, TQ11 0AE
Email: hannah@thesouthwester.co.uk

2. Eligibility

To purchase from our website, you must be at least 18 years old and have the legal capacity to enter into binding contracts.

3. Products and Services

We make every effort to describe and display our products accurately. However, we cannot guarantee that your device's display of any colour will be accurate. All items are subject to availability, and we reserve the right to change or discontinue products at any time without notice.

4. Pricing and Payment

Prices are listed in GBP (£) and include any applicable VAT unless otherwise stated.

We accept secure payments via:

  • Stripe

  • PayPal

  • Apple Pay

Payment must be made in full at the time of ordering. Your order is only confirmed once payment is received and you receive an order confirmation email.

5. Shipping and Delivery

We aim to process and ship orders promptly. Delivery times may vary depending on your location and are estimated during checkout. We are not responsible for delays caused by postal services or circumstances beyond our control.

More information is available on our [Shipping Policy] (if applicable).

6. Returns and Refunds

If you’re not satisfied with your purchase, please contact us within 14 days of receiving your order. Items must be unused and in their original condition. Refunds will be issued once the returned item is received and inspected.

Please see our [Returns Policy] (if available) for full details.

7. Intellectual Property

All content on our website – including text, images, logos, product descriptions, and branding – is the property of The Southwester or our content suppliers and is protected by copyright and intellectual property laws. You may not use, copy, or distribute any content without written permission.

8. Limitation of Liability

To the fullest extent permitted by law, The Southwester shall not be liable for any indirect, incidental, or consequential damages arising out of or in connection with your use of the website or any products purchased from it.

Our total liability for any claim arising out of or related to a purchase shall not exceed the amount paid for that purchase.

9. Privacy and Data Protection

Your personal data is handled in accordance with our Privacy Policy and Cookie Policy. By using our site, you consent to such processing.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, policies, or practices of those sites.

11. Changes to These Terms

We may update these Terms from time to time. Changes will take effect when posted on this page. Your continued use of the site constitutes your acceptance of any changes.

12. Governing Law

These Terms are governed by and interpreted in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England.

Contact Us

For questions about these Terms, please contact:

The Southwester
Email: hannah@thesouthwester.co.uk